HP Virtual Bus Device installation requires a newer version. Version 4.6.16.0 is required.

Error: HP Virtual Bus Device installation requires a newer version. Version 4.6.16.0 is required.

Solution:

SUPPORT COMMUNICATION - CUSTOMER NOTICE Document ID: c01684544 Version: 4 Notice: (Revision) HP NC-Series Broadcom 1GbE Multifunction Driver for Windows Server - First Update to Version 4.6.16.0 To Avoid Message "HP Virtual Bus Device Installation Requires a Newer Version. Version 4.6.16.0 is Required." NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice. Release Date: 2009-07-29 Last Updated: 2009-07-29 DESCRIPTION Document Version Release Date Details 4 07/29/2009 Updated Details section to change "Windows 2003 x64 Editions" to "Windows Server 2008 x64 Editions" for cp009684.exe. 3 03/31/2009 Added note stating reboot is required after driver upgrade. 2 03/06/2009 Driver name updated. 1 03/04/2009 Original Document Release. On a ProLiant server running Windows Server 2003 or Windows Server 2008, if a version of the HP NC-Series Broadcom 1GbE Multifunction Driver for Windows Server earlier than version 4.6.16.0 is installed and an attempt to upgrade the driver to a version later than version 4.6.16.0 is made, the following message is displayed and is written to the cpqsetup.log: HP Virtual Bus Device installation requires a newer version. Version 4.6.16.0 is required. This will not occur if running a version of the driver later than version 4.6.16.0. This only occurs when running a driver earlier than version 4.6.16.0 and attempting to update the driver beyond version 4.6.16.0. DETAILS The HP NC-Series Broadcom 1GbE Multifunction Driver update does not complete, and the above message is displayed to ensure compatibility. When running a driver version earlier than version 4.6.16.0, two driver updates are required for the driver to be updated to a version later than version 4.6.16.0. Install version 4.6.16.0 and then upgrade the driver beyond version 4.6.16.0 as follows: Install the HP NC-Series Broadcom 1GbE Multifunction Driver for Windows Server Version 4.6.16.0, located at the following URLs: For Windows Server 2003, use cp009681.exe, located at the following URL: http://search.hp.com/query.html?cc=us&lang=en&search=++&qt=cp009681.exe&la=en For Windows Server 2003 x64 Editions, use cp009682.exe, located at the following URL: http://search.hp.com/query.html?cc=us&lang=en&search=++&qt=cp009682.exe&la=en For Windows Server 2008, use cp009683.exe, located at the following URL: http://search.hp.com/query.html?cc=us&lang=en&search=++&qt=cp009683.exe&la=en For Windows Server 2008 x64 Editions, use cp009684.exe, located at the following URL: http://search.hp.com/query.html?cc=us&lang=en&search=++&qt=cp009684.exe&la=en After updating to Version 4.6.16.0, the driver can be updated to a version later than version 4.6.16.0. Perform the following steps to obtain the latest version of the HP NC-Series Broadcom 1GbE Multifunction Driver for Windows Server: Note: After upgrading the driver to Version 4.6.16.0 (or later), reboot the server. Click on the following URL: http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers Under Select a product category, select Servers . Select ProLiant/tc Series Servers . Select the desired ProLiant model. Select the appropriate operating system. Select the Driver-Network category. Select the HP NC-Series Broadcom 1GbE Multifunction Driver and click the "Download" button.